Minimizing maintenance cost and maximizing asset availability
Pinnacle provides operation and maintenance (O&M) for electrical, instrumentation and automation systems in the chemical, petrochemical, power, water and oil and gas sectors.
Our services run across the entire lifecycle of the plant—from mobilization, pre-commissioning and start-up support to scheduled turnarounds and 24/7 breakdown emergency response. We maintain equipment of any make, whether supplied by Pinnacle or not.
Equipment Systems We Maintain
Multi-discipline coverage ensuring singular accountability across all critical plant infrastructure.
Service Contract Types
Engineered to adapt to individual plant requirements, from long-term embedded site teams to on-demand call-offs.
Long-Term O&M (LTSA)
Full or partial operation and maintenance of plant E, I and A systems under a long-term service agreement, with dedicated Pinnacle engineering teams permanently stationed on site.
Annual Maintenance (AMC)
Scheduled preventive maintenance visits with defined scope of work, calibration checks, diagnostic reviews, consumable replacements, and guaranteed breakdown response times.
Call-Off Maintenance
Short-term maintenance on demand for industrial facilities requiring flexible coverage, specialized diagnostic intervention, or temporary technical relief.
Shutdown & Turnarounds
Planned turnaround scopes covering multi-discipline electrical, instrumentation, and control overhaul with specialized supervisors and skilled technician crews.
Skilled Manpower Supply
Deputation of qualified electrical, instrumentation, and automation engineers, calibration technicians, and safety officers to client facilities for defined project windows.
Pre-Commissioning & Start-Up
Cold and hot commissioning support, loop testing, FAT/SAT assistance, and plant mobilization for newly constructed power plants and chemical units.
How We Run Maintenance
Balancing scheduled maintenance tasks with continuous condition diagnostics to prevent unscheduled outages.
Preventive
A rigorous maintenance schedule agreed in advance with plant leadership, focusing on inspections, cleaning, lubrication, terminal retightening, and testing.
Predictive
System diagnostics, vibration monitoring, and thermographic analysis identifying equipment degradation early so repairs happen before functional failure.
Corrective
24/7 rapid emergency breakdown response teams dispatched from Jubail and Muscat to safely restore plant operations with minimal downtime.
Setting Up an O&M Contract
A structured 7-step onboarding process ensuring complete plant familiarity and zero disruption.
Plant Familiarisation
Reviewing drawings, equipment logs, operating philosophy, and historical failure data.
Commissioning Participation
Active involvement in construction punch-listing and commissioning on new plants.
Organization Setup
Establishing on-site management hierarchy, communication trees, and escalation channels.
LTSA Negotiation
Finalizing SLAs, KPIs, response time commitments, and spare inventory matrices.
Team Deployment
Recruiting, site-specific training, and orienting technicians to plant safety guidelines.
Plan & Budgeting
Setting up annual preventive maintenance schedules, shutdown calendars, and toolkits.
Management Systems
Installing digital CMMS maintenance logging, work-permit protocols, and safety procedures.
HSE Governance
Continuous auditing, tool-box safety briefings, and Zero-LTI adherence.
Frequently Asked Questions
Clarifications on contract coverage, emergency response, and multi-discipline teams.
Require Reliable O&M or Shutdown Support?
Describe your plant, equipment assets, and required level of coverage for a comprehensive proposal.